About Us

Why Shop With Us?  

Welcome to "The Camera Box"! We stock consumer and pro Digital Cameras, Pro Audio and Photo Accessories.

Here are just a few reasons why you will enjoy your shopping experience with us:

• When you shop with TheCameraBox, you are assured you're receiving a legit item from an Authorized Dealer. 
• We know you are anxious to get your purchase, that's why we offer fast and secure shipping,
• Our customers are treated with respect.
• Every transaction is of utmost importance to us.
• Every product is backed with a solid satisfaction guarantee.
• We will ship most orders received prior to 2:00 P.M. EST Monday - Thursday the same day, (Fridays 10:30).
• Our representatives are continually trained in helping you choose the product(s) of your interest.
• Website security guarantees all orders and transactions involving release of personal information to be encrypted using the latest 128-bit SSL encryption technology. The encryption process uses software to scramble your credit card number and personal information, rendering it impossible for unauthorized personnel, other than www.theaboxware.com Inc., to have access to your information.

About www.theaboxware.com Inc.

www.theaboxware.com Inc. was established to serve the needs of the photo hobbyists.We have been at the forefront of consumer electronics since the 1990's. As the industry evolves we keep adding new and exciting shopping categories to our product offerings.

Our success has been built on a simple principle; we treat every customer as a family member. Our website is continuously updated with the latest products and best deals. You will find the site informative and helpful in assisting you to find just the right product(s) to meet your criteria.

When you purchase from us, you are doing business with a company with fast and accurate service we are enthusiastic about providing our customers with the items of their interest, and will strive to give you an excellent shopping experience.

Hours of Operation:

Payment methods accepted:

• Visa
• MasterCard
• Discover
• American Express
  Please note: When paying by credit card, billing and shipping address must be the same. If you wish to ship to a different address, it must be on file with your credit card company as an alternate address. Or you may pay via Paypal and ship to whichever address you wish.
• PayPal (www.paypal.com)
• We reserve the right to verify all credit cards, bank checks and money order purchases and may choose to refuse to ship an order if the verification protocols are not met. All domestic credit cards are verified with the issuing bank.

Shipping Information:

• The Camera Box offers FREE 1-3 Days Shipping on most orders of $50 and up.
• Most orders of above $50 and less than 2 lbs. have FREE 2 Day Shipping across all 50 US States.
• Orders received prior to 2:00 PM EST are shipped within the same business day (Mon-Thurs.) [Friday prior to 11:00 am] 
• Orders shipped within the Continental USA are shipped with FEDEX unless otherwise specified. We do offer other services like Next Day Service as well as Two Day Rush Delivery Service. 
• We do not take responsibility for the loss of packages shipped via USPS. However, we will make sure to take care of lost package claims.

Same Day Warehouse Pickup:

• The Camera Box offers same day warehouse pickup for orders placed online. Your shipping address must be in the NY/NJ/CT area in order for the pickup option to appear at checkout.
• Pickup is available during our regular business hours.
• Always call in advance before picking up your order to make sure your order is ready.
• Orders are generally ready within 30 minutes.

Orders shipped to an international destination or to a USA territory are shipped via United States Postal Service (USPS) Insured or Express. 
We do not take responsibility for the loss of packages shipped via USPS. However, we will make sure to take care of lost package claims.

As required by law, all orders shipped within New York State are subject to sales tax. No sales tax applied to orders shipped outside New York State.

Return policies:

All returns require a prior authorization and a RA number.

• Returned merchandise must be in perfect resalable condition, in its original manufacturer's carton all its contents included. Instruction manuals and blank warranty cards must be returned.
• Please include a copy of the original sales receipt and a letter briefly explaining reason for return.
• Returned merchandise is subject to a minimum of 15% restocking fee.
• Return authorizations will only be granted within ten days of receipt of order. Items must be returned to our location within a week.
• Place the manufacturer's box into a shipping carton.
• Please do not place stickers or shipping labels on the original manufacturer's package.
• For your protection insure the package and ship via a traceable method. We are not responsible for lost or damaged packages.
• Special-order items or selected products may not be returned to www.theaboxware.com Inc. Direct all special-order items to the manufacturer if found defective.
• Merchandise accepted for return will be inspected and evaluated for credit upon its return and are then subject to our acceptance and approval.
• Credit will be issued to your credit/debit card unless other form of payment was initially used in the purchase.
• It may take up to 5 business days to process your return.
• Shipping charges are not refundable, regardless.
• No returns accepted without prior authorization and a RA number.